Artesian Spas - Brand New Spa, no service, but lots of excuses
Purewater Pools in Nepean Ontario sold us a Sundance tub 10 years ago.Sales and service was awesome.
We "upgraded" as the Sundance was pretty worn out and this tub is garbage. Poor customer service, even worse initial quality, waterfall bezel fell off, water leaks in multiple areas of the waterfall, pumps pulsate intermittently, condensation is getting inside the equipment bay, and we are getting nothing but excuses, theyu even damaged the cover when they "serviced it" but claim even the damage they did is normal (stretched the pull handle severely).
We've caught them lying to us twice now, and we've had the tub for a month!Bet Artesian doesn't give a *** either
Review about: Artesian Spas Island Spas Grand Cayman Hot Tub.
Reason of review: Bad quality.
Monetary Loss: $14000.
Preferred solution: Let the company propose a solution.
I didn't like: Lemon i bought always breaking down.