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1.0

I would not give them one star if I didn't have too. Buyer BEWARE of this Company..Valentine Spa and pools.

They sell Artesian spas and they are crap. We bought ours less than 5 years ago and the acrylic is separating from the fiberglass already. Valentine's response to me was that I set the temperature about 94 degrees and use chemicals in the spa, by the way chemical in which they sold me. Artesian first stated the warranty was out because it is over 3 years old, when I bought the spa I was told there was a lifetime warranty on the tub itself, now they are telling me we melted the acrylic.

They don't know exactly how we melted it but it could be from a cigarette, chemicals, or even the light shining off a window into the spa. When I asked how the light off a window would melt the acrylic through the water because the area is in the bottom seat area and we also have 2 other thinned acrylic areas on the other side of the tub as well, Allen got upset. I told him no one in the house smokes either, so he stated don't know how you melted the acrylic but that's whatโ€™s happened. We had a person who knows lots about spa been in business a long time and said we take really great care of our spa, and he has never seen anything like this.

SO A WARNING TO ANYONE IN THE MARKET FOR BUYING A SPA STAY AWAY FROM VALENTINE SPA AND POOL AND ARTESIAN SPA'S. THEY ARE BOTH CRAP

Reason of review: Bad quality.

Monetary Loss: $5000.

Artesian Spas Cons: Spa is extremely unreliable and of low quality.

Location: 4720 N Lamb Blvd, Las Vegas, NV 89115, USA

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